Support

Questions, problems, or anything that looks wrong — write to us and a person will read it.

Typical reply within two working days.

Common questions

A book will not download

Some entries in the catalogue hold no readable text — a few are audio recordings, and a small number are still under copyright and cannot be offered. LibG checks each one and will tell you when no copy is available. Try another edition of the same title; there are usually several.

A search returns nothing

The catalogue's index ignores very common words, so searching for a single word like "the" or "a" cannot match anything. Search for a title or an author's name instead. Spelling matters — there is no fuzzy matching.

Where are my downloaded books?

On the Library tab. They live on your device, so deleting the app deletes them. Re-downloading is free.

I paid for Pro and it is not active

Open the app and go to Settings → Restore purchases. If it still does not activate, email us with the Apple receipt and we will sort it out.

How do I cancel a subscription?

Subscriptions are managed by Apple, not by us: Settings → your name → Subscriptions → LibG Pro → Cancel. Cancelling stops the next renewal; you keep Pro until the end of the period you have paid for. The Lifetime purchase is one-time and never renews.

Do you have my reading history?

No. What you read, search for and highlight stays on your device and is never sent to us. See the privacy policy.

How do I delete my data?

Delete the app. Everything LibG stores is on the device, so removing the app removes all of it. There is no account to close.